CCHE Seminar Series: Pharmacists’ Role Negotiation – Value as a Concept

Pharmacists’ Role Negotiation – Value as a Concept

Jennifer Lake
University of Toronto, Leslie Dan Faculty of Pharmacy

Friday March 8, 2024, 10am-12pm, HSB Rm. 412 and Zoom

Abstract: The presentation today will start with a qualitative study about how one healthcare professional’s role, the pharmacist, is negotiated in a primary care team. Negotiation is the tacit understanding in every day situations about what a person does, and how they do it. It can be influenced by many things. You will learn about Dr. Lake’s PhD research including the theoretical basis for how individuals negotiate, how teams deliver healthcare, and why specific people enact their role in a specific way. One of the concepts we will discuss is the “value” of a person’s role within their team and the wider healthcare system. But more than that, we will discuss how researchers from different backgrounds can collaborate to discuss various meanings of the same word, value, and how to improve research questions and methods for health human resource research.

Jennifer Lake, PharmD, PhD is a pharmacist and an Assistant Professor – Teaching Stream at Leslie Dan Faculty of Pharmacy where she leads Interprofessional Education. For both her PhD and post-doctoral Fellowship, she used qualitative and mixed methods to evaluate how healthcare professionals collaborate and how to effectively support implementation of changes in these teams including new roles and emerging needs. She has extensive clinical experience in both hospital and primary care environments. As a clinician, educator, and researcher, she wants to focus how healthcare professionals, and their organizations, optimize their roles and work together to improve patient experiences and outcomes.